PacParts is an experienced distributor you can rely on to deliver maximum supply chain efficiency all from one trusted source. You can rely on our user friendly systems and processes, combined with our distribution management to help maximize your supply chain efficiency and control costs.
A little History: Then known as Pacific Coast Parts (distribution) and Golden State Appliance (service), PacParts, Inc began in 1969 at the request of Litton Microwave Cooking Products for distribution and service. Soon thereafter the consumer electronic parts division started to grow and quickly became involved in a variety of products .Since 1984, we have represented leading manufactures such as Alpine, Casio, Clarion, Denon, Kenwood, Panasonic, Pioneer, Sanyo, Toshiba and more.
PacParts core competencies help us to be the market leader in supply chain management of consumer electronics. Our call center provides you with dedicated account managers who can provide you with support with real time order tracking, vendor drop ship management, structured and responsive account management. Our customer support team can also assist with core and dud administration, returns management, and purchase order administration. All parts are verified by our warehousing/logistics team who specializes in receiving, inspection, kitting, labeling, stocking, picking, packing and shipping of all parts.
Our website offers a fully comprehensive model and part number search function. PDF parts lists and exploded views of searched models making part searching easy. All parts and accessories have weight and dimension giving you an inexpensive precise shipping rate. The website offers electronic payment and inexpensive shipping options including expedited, ground, mail, and free shipping. In addition, the website provides online order tracking, online account management, and promotional discounts. Servicers doing business with PacParts are a part of our servicer locator. Our servicers receive service calls from our over 1 million yearly retail customers shopping at our website. Once our retail customers complete their purchase they receive a list of the closest trained and certified technicians in their area for assistance installing and repair their products.
With a proven track record continuing now over 45 years, you can count on PacParts as an experienced provider and leader in consumer electronics parts and accessories distribution. We look forward to every opportunity in showing you why PacParts truly is, “The Parts Company Apart From The Rest.”