All returns and exchanges must receive prior authorization, accompanied by our "RGA" form and must be returned within 15 days from date of invoice. Parts are subject to a 20% restocking fee and must be in NEW and UNUSED condition. PacParts, Inc. reserves the right to refuse a returned part if, upon examination, it has been damaged in any way. An invoice, or copy of the invoice must accompany the return. New factory defective parts may be returned to PacParts, Inc., freight prepaid. (The manufacturer does not warranty freight costs.)
Manuals of all kind, CD's and electronic components are NON-REFUNDABLE.
Prices on back-ordered parts are subject to change without notice, although every effort to advise you will be made prior to shipping.
For additional information see our Terms and Conditions.