PacParts, powered by SAP as our software platform, is an experienced distributor and servicer manufactures and customers can rely on to deliver maximum supply chain efficiency all from one trusted source. You can rely on our user friendly systems and processes, combined with our distribution management to help maximize your supply chain efficiency and control costs.
A little History: Then known as Pacific Coast Parts (distribution) and Golden State Appliance (service), PacParts, Inc began in 1969 at the request of Litton Microwave Cooking Products for distribution and service. Soon thereafter the consumer electronic parts division started to grow and quickly became involved in a variety of products .Since 1984, we have represented leading manufactures such as Alpine, Casio, Clarion, Denon, Kenwood, Panasonic, Pioneer, Sanyo, Toshiba and more.
PacParts core competencies help us to be the market leader in supply chain management of consumer electronics service and distribution. Our call center provides you with dedicated account managers who can provide you with support with real time order tracking, vendor drop ship management, structured and responsive account management. Our customer support team can also assist with core and dud administration, returns management, and purchase order administration. All parts are verified by our warehousing/logistics team who specializes in receiving, inspection, kitting, labeling, stocking, picking, packing and shipping of all parts. Warehousing space available for warranty exchange programs.
Our website offers a fully comprehensive model and part number search function. All parts and accessories have weight and dimension giving you an inexpensive precise shipping rate. The website offers electronic payment and inexpensive shipping options including expedited, ground, mail, and free shipping. In addition, the website provides online order tracking, online account management, and promotional discounts.
Our highly trained and experienced technicians have the ability to perform board level repairs, parts replacement , refurbishing, and preventive maintenance programs. With a proven track record continuing now over 45 years, you can count on PacParts as an experienced provider and leader in consumer electronics parts-accessories distribution and service. We strive to improve ourselves and systems so we can improve your experience with us. We look forward to every opportunity in showing you why PacParts truly is, “The Parts And Service Company Apart From The Rest.”